Returns and Exchange Policy

Nilkamal Furniture is committed to your satisfaction and offers a hassle-free return policy for items that are damaged, defective, or not as described. Customers can initiate a return request within 7 days of delivery to ensure a seamless resolution process.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to 'My Orders' to select the item you wish to return and provide a reason.

• 2.
  Quality Inspection

  Our team will review your request and may ask for photographs of the product to verify the condition and damage.

• 3.
  Pickup Arrangement

  Once approved, we will schedule a convenient reverse pickup from your delivery address at no additional cost.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 7-10 business days.